EVENTS

Jan
24

Addressing L&D Challenges with Quality Management Support

Elevate your Learning & Development (L&D) game with a proven strategy to conquer inconsistencies, content errors, and communication gaps in training programs. This can't-miss session unveils how a Quality Management System (QMS) can streamline workflows, standardize delivery, and enhance the overall impact of your learning initiatives.

Through real-world examples and hands-on exercises, you’ll discover practical steps to identify quality challenges, implement solutions, and foster a culture of excellence across your team. Join us to learn how QMS principles can make your training more engaging, consistent, and effective—while proactively mitigating quality risks.

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Quality With a Cause: How to Define a Mission That’s Worth the Work
Jan
29

Quality With a Cause: How to Define a Mission That’s Worth the Work

What good is a mission if it never leaves the page? A Quality Management System (QMS) mission should be more than words on a page—it should be a guiding force that drives real-world outcomes. 

This 60-minute interactive webinar is designed to help learning and development professionals both build and operationalize their quality management mission. Participants will learn how to craft a mission statement reflecting their organization’s values, priorities, and goals, then translate that mission into actionable practices. Through practical examples and interactive exercises, attendees will discover how to embed their mission into workflows, create accountability structures, and measure its impact to ensure sustained quality improvement.

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Feb
12
to Feb 13

ATD Techknowledge

Join us at ATD 2025 TechKnowledge for an immersive and personalized experience that will transform how you navigate the world of learning technology.

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Feb
17

Training 2025 Expo and Conference: The Power of Story in Quality Management Advocacy

Harness the transformative potential of storytelling to drive commitment and action for quality management systems. This engaging session will focus on how to craft and share compelling narratives that persuade and inspire leaders and peers to embrace and champion quality initiatives.

Learn more: https://www.trainingconference.com/2025/index.cfm

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Mapping Your QMS Journey: Pit Stops, Detours, and the Road to Quality
Mar
5

Mapping Your QMS Journey: Pit Stops, Detours, and the Road to Quality

Momentum in quality management is like fuel for a long journey—without it, even the best roadmap can't get you to your destination. This 60-minute interactive webinar equips senior L&D professionals and organizational leaders with strategies to energize and engage their teams throughout the challenging process of building or enhancing a Quality Management System (QMS). 

Participants will learn how to tackle common roadblocks, align their efforts with organizational goals, and maintain motivation over the long term. Practical tools and techniques will help attendees reestablish direction, reinvigorate team dynamics, and ensure that the QMS journey leads to measurable success.

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Planning for Quality Management Success: Building a Strategic Project Plan
Apr
16

Planning for Quality Management Success: Building a Strategic Project Plan

Planning, prioritizing, and performing under pressure—these are the pillars of successful QMS implementation. This 60-minute interactive webinar equips L&D professionals and organizational leaders with the skills to address common challenges in QMS project planning.

Participants will learn practical techniques for managing limited resources, prioritizing critical tasks, and balancing competing demands, all while staying aligned with long-term organizational goals. By focusing on strategies to turn constraints into opportunities, this session ensures attendees leave with tools and insights to create realistic and impactful project plans that deliver results under any circumstance.

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Standards That Stick: Building Standards That Survive the Real World
May
28

Standards That Stick: Building Standards That Survive the Real World

Writing clear guidelines is essential for maintaining consistency and meeting expectations across all learning products. This webinar focuses on the critical role of crafting guidelines that support Quality Assurance (QA) within a Quality Management System (QMS). 

Participants will be guided through the process of translating standards into actionable and measurable guidelines that uphold quality from the beginning of the instructional design process. Attendees will learn how to scope these guidelines effectively, ensure their clarity and relevance, and tailor them to support team operations. Real-world examples will highlight how well-crafted guidelines help prevent quality issues before they occur, fostering trust, reliability, and alignment within teams.

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From Checklists to Champions: Building Quality Control Tools and Processes to Ensure Compliance
Jun
25

From Checklists to Champions: Building Quality Control Tools and Processes to Ensure Compliance

Quality Control is the backbone of consistency, ensuring your team has the support they need to meet every guideline. In this 60-minute interactive webinar, participants will explore how Quality Control (QC) uses well-defined processes, policies, and procedures to guide staff as they comply with quality management guidelines. 

This session introduces the essentials of QC, including creating structured checklists, issue-tracking systems, and review protocols. Attendees will learn how to design QC measures that empower their teams, enhance consistency, and ensure that learning products meet established standards every time.

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The Buy-In Blueprint: How to Get Everyone on Board With Your Quality System
Jul
23

The Buy-In Blueprint: How to Get Everyone on Board With Your Quality System

Resistance isn’t a roadblock—it’s an opportunity to build a stronger foundation for your QMS. This 60-minute interactive webinar focuses on addressing and managing resistance while implementing a Quality Management System. 

Participants will explore techniques to identify potential barriers, adapt communication strategies for different audiences, use storytelling and persuasion to make connections, and create a culture of accountability. Through examples and interactive exercises, attendees will gain tools to turn challenges into opportunities for collaboration and alignment, ensuring sustained buy-in throughout the system's life.

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Oct
2

Adobe Learning Summit: Designing Effective Feedback Mechanisms in eLearning

Feedback is a critical component of any learning process, providing learners with valuable insights into their performance and guiding their development. In eLearning, designing effective feedback mechanisms is essential to enhance learning outcomes, motivate learners, and facilitate self-directed learning. This workshop focuses on the art and science of creating meaningful feedback within eLearning environments. Participants will explore different types of feedback, including formative, summative, and adaptive feedback, and learn how to incorporate these into eLearning courses effectively. The session will cover best practices for timing, tone, and content of feedback, ensuring it is constructive, supportive, and aligned with learning objectives. Attendees will also learn to use technology tools and platforms to deliver personalized feedback that resonates with learners and fosters engagement.

By the end of this workshop, instructional designers will be equipped with practical strategies to integrate effective feedback mechanisms into their eLearning designs, ultimately creating more interactive and impactful learning experiences.

Las Vegas, NV

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Aug
21

What Is Quality? Defining it and Crafting a Mission to Support It

In this session, we'll explore the fundamental question, "What is quality?" in the context of learning and development. We will discuss how to define quality beyond mere accuracy and focus on creating engaging and effective learning experiences. Understanding and defining quality is crucial for setting the foundation of your quality management efforts.

Additionally, we will guide you in crafting a mission statement for your quality management system, which serves to support and align with the quality definition your team creates. A well-crafted mission statement not only clarifies the purpose and goals of your quality management system but also unifies and inspires your team to uphold these standards consistently.

Online

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Aug
15

I4PL Peel-Halton chapter: Quality Management Basics for Learning and Development Teams

Learning and development teams create products, so it’s beneficial to have standardized quality guidelines that designers and developers can follow. The benefits go beyond finding errors to being better equipped to support performance within your organization. While your team may have informal quality management processes around eLearning, any weaknesses in the system can put the team’s products and credibility at risk.

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