What good is a mission if it never leaves the page? A Quality Management System (QMS) mission should be more than words on a page—it should be a guiding force that drives real-world outcomes. 

This 60-minute interactive webinar is designed to help learning and development professionals both build and operationalize their quality management mission. Participants will learn how to craft a mission statement reflecting their organization’s values, priorities, and goals, then translate that mission into actionable practices. Through practical examples and interactive exercises, attendees will discover how to embed their mission into workflows, create accountability structures, and measure its impact to ensure sustained quality improvement.