WORKSHOPS

TRAINING MANAGER CERTIFICATE

This course equips you with the skills to lead a high-impact training department that drives organizational success through data-driven decision-making, effective leadership, and innovative learning products. You’ll learn to assess the alignment of training initiatives with organizational goals, manage budgets, and measure the return on expectations (ROE) for key learning programs. The course also covers developing and managing learning products, including ensuring consistent quality and stakeholder collaboration.

In addition, you’ll develop strategies for leading teams through implementation, resource management, and technology integration while fostering a culture of continuous learning. The hands-on approach includes synchronous sessions and self-paced activities, giving you the tools to lead training teams, manage every aspect of the training function, and collaborate with peers to share insights and best practices.

This course is for training managers (with or without direct reports) who need to learn the basics of establishing and running a training department.

Sessions

The course consists of a series of four 3-hour sessions.

In addition to the four (4) online sessions, as shown below, approximately eight (8) hours, two hours per module, will be required for pre-course work, intersession assignments, and post-course work.

    • Explore ways to align training with business strategy to ensure your programs contribute to overall business success.

    • Learn how to use KPIs to measure training impact by identifying key performance indicators that provide insights into your programs’ effectiveness.

    • Gain an understanding of how to manage training budgets effectively, ensuring responsible use of resources while demonstrating value.

    • Discover methods for calculating and presenting ROE for training, helping you communicate the value of your programs in clear terms.

    • Understand how to adapt training strategies to industry trends by monitoring market conditions that affect training needs.

    • Learn how to use your LMS for reporting and tracking, making the most of system capabilities to provide data-driven insights.

    • Learn practical strategies to lead teams in designing effective learning experiences that engage and support organizational goals.

    • Gain insights into how to ensure consistent quality in learning products by establishing simple standards and processes.

    • Explore how to collaborate effectively with stakeholders to ensure training products align with business priorities and meet learner needs.

    • Discover easy-to-implement methods to maintain up-to-date training products by regularly reviewing and updating content.

    • Understand how to align learning outcomes with business objectives, ensuring that training supports both organizational goals and learner needs.

    • Learn how to select tools that support interactive learning, helping your team create engaging and effective learning products.

    • Learn how to develop a clear training implementation plan that keeps your rollouts on schedule and within scope.

    • Explore how to select appropriate delivery methods, choosing between in-person, virtual, and blended options based on learner needs.

    • Discover simple tools and strategies for monitoring training implementation progress to ensure programs meet their objectives.

    • Learn how to incorporate feedback to improve training by collecting and using input from learners to make necessary adjustments.

    • Gain insights into coordinating resources and communication effectively during implementation, ensuring smooth project management.

    • Understand how to use technology to support implementation, integrating platforms to streamline the process.

    • Explore practical leadership skills to lead your training team effectively, guiding them in achieving department goals.

    • Learn strategies for encouraging a culture of continuous learning, fostering an environment that promotes ongoing development.

    • Gain techniques for providing coaching and feedback to your team, helping them grow and improve their performance.

    • Explore ways to motivate your team, fostering engagement and a sense of ownership in their work.

    • Learn practical approaches to addressing challenges within your team, resolving conflicts and managing common issues.

    • Discover how to utilize digital tools for remote leadership, ensuring effective communication and management in hybrid or remote settings.

  • Each module project-driven module will consist of prework, coursework, and post-module reflection and action planning.

Get notified for public sessions or ask about on-site deliveries