Our tiered consulting services are designed to guide organizations of all sizes in embedding quality management principles into their learning and development (L&D) processes. From introductory education to comprehensive transformation, these services help ensure your training programs meet the highest standards of accuracy, engagement, and effectiveness.

The service is based on the following guiding principles:

  1. Sustainability over perfection - Focus on developing systems that are scalable, flexible, and adaptable to organizational changes​.

  2. Integration with design and development - Promote integrating quality measures from the beginning stages of course design rather than relying solely on end-stage reviews​​.

  3. Customizability - Offer a framework that can be adapted to diverse organizational models, from centralized to federated structures​.

  4. Realistic implementation - Proactively address challenges such as limited resources and the need for team buy-in, providing practical solutions for small or overburdened teams​​.

  • This tier introduces your team to the fundamentals of quality management in L&D. Through a dynamic, interactive webinar, participants will explore the principles and practices that underpin high-quality learning programs. It’s the perfect starting point for organizations considering a deeper investment in quality management.

    Includes -

    • Interactive Webinar (2 hours)

      • Covers benefits, challenges, and key practices in quality management for L&D.

      • Includes a live Q&A to address team-specific needs.

      • Provides real-world examples of quality management’s impact.

    • Takeaways for Participants

      • A copy of the book Quality Management in Learning and Development up to 20 copies.

      • Access to a recording of the webinar for future use.

      • Downloadable templates and a summary of key concepts to jumpstart implementation.

    Pricing: $4,000 (Flat Rate)

  • The Quality Kickstart tier is designed for organizations just beginning their journey toward implementing quality management in L&D. This package delivers foundational insights, practical tools, and early wins to establish a baseline for quality improvement.

    Includes -

    • Initial assessment - Analyze your team’s current state and identify gaps in your quality management practices.

    • Basic framework development - Collaborate on defining quality standards and crafting a mission statement tailored to your organization.

    • Introductory tools & templates - Provide starter templates for guidelines, checklists, and project tracking.

    • Quick wins - Recommend low-resource, high-impact improvements to streamline processes and improve outcomes.

    Pricing: $5,000–$15,000

  • For teams with some quality management experience, this tier accelerates progress by formalizing and scaling your efforts. The focus is on building robust systems, enabling team adoption, and aligning processes with industry standards.

    Includes -

    • Comprehensive quality management system development - Build a scalable, formalized system tailored to your organization’s goals.

    • Advanced guidelines and policies - Create detailed guidelines and policies to support consistent quality assurance.

    • Team enablement - Deliver training sessions to prepare your team for system adoption.

    • Standardization tools - Develop style guides, workflows, and technology integrations aligned with best practices (e.g., WCAG, ANSI/IACET).

    • Support mechanisms - Set up communication channels and resources to guide the team through the system.

    Pricing: $20,000–$50,000

  • This top-tier service is for organizations ready to transform their L&D practices at an enterprise level. We integrate quality management into organizational strategy, using data-driven approaches to achieve measurable outcomes and continuous improvement.

    Includes -

    • Strategic integration -Align quality management systems with broader organizational goals and strategies.

    • Data-driven optimization - Create metrics to monitor quality, link outcomes to business impact, and drive informed decisions.

    • Custom playbooks - Develop tailored playbooks for maintaining and revising standards and addressing compliance challenges.

    • Continuous improvement programs - Establish review cycles and advanced testing strategies to ensure sustained quality.

    • Enterprise-wide training - Provide large-scale training and workshops for team-wide adoption of best practices.

    Pricing: $75,000–$150,000+

Ask about our services and tiers